Returns & Exchanges
At endota spa, we want you to be completely satisfied with your purchase. If you are not happy with your beauty or wellness products, you can return them within 30 days of purchase for a refund or exchange, provided they are in their original, unopened condition.
Initiate Your Request
Contact our customer care team or visit your local endota spa location with your order number and proof of purchase to begin the return process.
Prepare Your Package
Ensure the products are securely packed in their original packaging to prevent damage during transit, including a copy of your return authorization form.
Ship to endota
Send your items back to our distribution center using a tracked shipping service to ensure your return arrives safely for processing.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method or issue a credit note within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing